SHIPPING & RETURNS.

If you have any questions, please reach out before placing your order. You can reach us at supersprinkle.chocolate@gmail.com OR via instagram DMs!

Returns
Due to food safety regulations we are unable to accept returns. So please choose your sprinkles wisely before placing your order. We also do not offer returns or refunds if your postal address is entered incorrectly during purchase. Please triple check your details before confirming your order.

Shipping
We aim to ship within 1-3 business days from placing your order and we suggest upgrading to express shipping should you require your order urgently; in which case we will ship in 1 business day. Please note that any orders made on Friday will not be posted until Monday.

Please also note that express post does not mean next day delivery. Please click on the below link to calculate how long delivery to your area will take. We post from Paddington, Brisbane, QLD, 4064.

https://auspost.com.au/parcels-mail/calculate-postage-delivery-times

We will not take responsibility for your parcel not arriving in time for your event. It is your responsibility to read our guidelines and calculate Australia Post shipping time frames before placing your order.

We ship using Australia Post so your parcels will be trackable. Please be aware that we have no control over your parcel once it leaves our hands, so tracking your parcel should always be done through Australia Post with the tracking number that we will to provide you.

Our sprinkles leave our warehouses in tip top condition and in a bubble wrapped parcel. We do not take responsibility for damage during transport or for orders that are left in the sun by Australia Post whilst you are not home. Please choose your delivery address wisely. 

THANK YOU FOR SHOPPING WITH SUPER SPRINKLE!